Latest Job Vacancy in Emirates for CSE/IT Graduates: Last Date for Apply 21 February 2025
Emirates, the world’s largest international airline, is renowned for its innovation, luxury, and commitment to connecting people across the globe. Based in Dubai, Emirates is not just an airline but a symbol of excellence in aviation and technology. The Emirates Group IT team is at the heart of this innovation, driving cutting-edge solutions to ensure seamless operations and an unparalleled customer experience.
The company is now seeking an IT Business and Technology Support Officer to join its dynamic team. This role is a unique opportunity for IT professionals to contribute to the airline’s mission of pushing technological boundaries and maintaining its leadership in the aviation industry.
Job Purpose
The IT Business and Technology Support Officer will play a critical role in supporting the Digital Platform Services and Employee Experience (DPS & EE) department. The primary focus will be on deriving data-driven insights, improving business processes, and ensuring alignment with the department’s strategic objectives.
This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a passion for leveraging technology to drive business success.
Key Responsibilities
As an IT Business and Technology Support Officer, your responsibilities will include:
1. Driving Continuous Improvement
- Monitor and assess existing processes to identify areas for improvement.
- Ensure best practices are followed and systems are aligned with strategic objectives.
- Foster a culture of continuous improvement and effective risk management.
2. Collaborating with Cross-Functional Teams
- Work with various teams to gather and validate requirements for process improvement.
- Ensure alignment with business objectives and industry standards.
3. Designing and Implementing Process Improvements
- Develop and implement strategies to optimize operations and increase efficiency.
- Align improvements with industry best practices.
4. Supporting Project and Product Managers
- Assist in executing processes as per agreed deliverables and Service Level Agreements (SLAs).
- Raise service credit requests to vendors when necessary.
- Conduct monthly service reviews and follow up on escalated items.
5. Managing Change Requests
- Initiate change requests and ensure compliance with the IT Governance Framework.
6. Maintaining Management Information
- Keep a comprehensive repository of process performance data, meeting minutes, RAID logs, and escalated items.
7. Analyzing Data and Generating Reports
- Analyze key datasets to create reports and presentations with actionable insights.
- Support DPS & EE capability leads in tracking and reporting OKRs, KPIs, and SLAs.
8. Promoting Cost Awareness
- Apply FinOps practices to build a cost-aware culture across the department.
- Focus on areas such as Private Cloud, Networking, Database, and Public Cloud.
Qualifications and Experience
To be considered for this role, candidates must meet the following requirements:
Educational Background
- A degree or honours (12+3 or equivalent) in fields such as Finance, Business Administration, Information Technology (IT), Computer Science, Economics, or Project Management.
Professional Experience
- Minimum of 3 years of experience in managing financial aspects of IT projects or related fields.
Skills and Knowledge
- Data Analysis
- Proficiency in collecting, curating, and analyzing data to derive actionable insights.
- Reporting Tools and Software
- Familiarity with financial management tools like Enterprise Resource Planning (ERP) systems, cloud cost management platforms, PowerBI, and Excel.
- Process Enhancement
- Ability to identify and implement process improvements to boost efficiency and reporting.
- IT Cost Management
- Knowledge of IT cost components, drivers, and optimization strategies.
- Budgeting and Forecasting
- Experience in supporting budgeting, planning, and forecasting for IT initiatives.
- Communication and Collaboration
- Strong interpersonal skills to work effectively with IT, finance, procurement, and other departments.
- Risk Management
- Ability to identify and assess risks related to IT initiatives and contribute to mitigation strategies.
- User-Centric Solutions
- Understanding of different user group needs and translating them into practical solutions.
- IT Operations Knowledge
- Good understanding of IT operations, including the Software Development Lifecycle (SDLC), project finances, and third-party supplier support.
Salary and Benefits
Emirates offers an attractive compensation package, including:
- Tax-Free Salary: Enjoy a competitive salary with no income tax deductions.
- Travel Benefits: Exclusive discounts on flights and hotel stays worldwide.
- Career Growth: Opportunities for professional development and career advancement.
- Work-Life Balance: A supportive work environment that values employee well-being.
- Dubai Lifestyle: Experience life in one of the world’s most vibrant and cosmopolitan cities.
For more details on employee benefits, visit the Working Here section of the Emirates website. To learn about life in Dubai, check out the Dubai Lifestyle section.
Why Join Emirates?
Emirates is more than just an airline; it’s a global brand that represents innovation, excellence, and a commitment to connecting the world. Here’s why you should consider joining the Emirates team:
1. Innovation at Its Core
- Be part of a team that is constantly pushing the boundaries of aviation and technology.
2. Global Impact
- Contribute to a company that connects people and cultures across the globe.
3. Career Development
- Access to training and development programs to enhance your skills and advance your career.
4. Diverse Workforce
- Work with a multicultural team that values diversity and inclusion.
5. Employee Well-Being
- Enjoy a range of benefits designed to support your physical, mental, and financial well-being.
How to Apply
If you meet the qualifications and are excited about this opportunity, apply online before the closing date of 21 February 2025.
Application Link: https://tas-ekgcareers.taleo.net/careersection/2/jobapply.ftl?lang=en&job=472083
Conclusion
The role of IT Business and Technology Support Officer at Emirates is a chance to be part of a world-class team that is shaping the future of aviation and technology. With a focus on innovation, collaboration, and continuous improvement, this position offers a rewarding career path for IT professionals who are passionate about making a difference.
Don’t miss this opportunity to join one of the most prestigious airlines in the world. Apply today and take the first step toward an exciting and fulfilling career with Emirates!
