Customer Service Representative – Female Only
Customer Service Representative Job location: Infopark, Kochi
Exp:Freshers and 1+ year experience.
Salary:- Opportunities to grab good salary.
Last Date:04 Jan 2021
RESPONSIBILITIES:
• Managing incoming calls, outgoing calls and customer service inquiries
• Generating sales leads that develop into new customers.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right
methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives
within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file
documents.
• Follow communication procedures, guidelines and policies.
• Sending the proposal for the customer and followup with them.
• Establish, develop and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximize
satisfaction.
• Coordinate sales effort with team members and other departments.
• Analyze the territory/market’s potential, track sales and status reports.
• Continuously improve through feedback.
Mail your resume to [email protected] with subject line Customer Service Representative.
Company Name: TSS Information Systems [Infopark,Kakkanad,Kochi]
Website: www.thinkss.com
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Post Title: Customer Service Representative – Female OnlyPosted Date: 31/12/2020
Author: Enrology Admin
Publication: Enrology
Publisher: Enrology | Job Portal
Company: Enrology
