Position title

Restaurant Supervisor

Description

Prime Hospitality was established in 2009 and offers a variety of casual cafes and restaurants in a number of locations across the UAE. Our flagship brand Russo’s New York Pizzeria, and Prime Cafe are two examples. We provide quality F&B experiences, and we put customer satisfaction first.

Job Description

Assist in the supervision of restaurant staff by expediting customer orders when necessary and maintaining good working relationships.
To demonstrate effective management skills and to take appropriate disciplinary action to address poor performance.
To identify ways to reduce operational costs in the restaurant.

Restaurant Responsibilities

Supervise all aspects of house restaurant operations.
All food should be inspected for quality.
Future needs for goods, cleaning supplies, and kitchenware should be anticipated.
Supervise compliance with sanitation standards and health codes.
Find ways to reduce waste and lower operational costs.
Produce weekly, monthly, or annual reports.
Manage the work schedules of restaurant employees.
Regular inspections of the kitchen are conducted to ensure that sanitation and hygiene standards are being maintained.
Assist in food preparation, storage, and presentation to ensure food safety and health.
Monitor inventory and ensure that all restaurant supplies are properly stocked.
Monitor the cash flow of the restaurant and settle outstanding bills.

Customer Orientation

To inquire about the quality of food and service, we recommend that you check in on your dining customers.
Customer satisfaction is achieved by providing excellent service. Respond to customer complaints professionally and tactfully.
Customer surveys are used to help develop and implement customer service improvements.
Professionally resolving customer complaints

Team Management