Mandarin Oriental Hotel Group Job Vacancy for Reservations Agent in Abu Dhabi
Position title
Reservations Agent
Description

Check daily reservation accuracy, rate compliance by segment and source, system closing out when needed, and rate availability.

Assure clients' satisfaction by adhering to Emirates Palace service standards.

Follow the internal credit policy

Keep track of lost business and inform the department leaders about it.

Spot-check reservations made on the previous day, and verify VIP arrivals.

LQA/IFH test results > 85%

Follow the internal upsell program for Reservations.

Assign any other duties to management.

Skills & Qualifications

A college or diploma is required.

Experience in working in luxury hotels is required.

Experience working in the Middle East Region would be an advantage

A good knowledge of computer systems is a benefit

Clear communication, effective communication in English verbal and writing

Job Location
Abu Dhabi, Abu Dhabi, Abu Dhabi, 00000, UAE
Employment Type
Full-time
Base Salary
AED4,500-AED8,000 Per month
Date posted
26/11/2022
Valid through
26/02/2023
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Position: Reservations Agent

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