
Position title
Department Coordinator - Customer Experience
Description
- The customer experience unit is a critical and strategic function of the company. It is responsible for improving customers' experience by handling and managing complaints. Also, it is responsible for driving CX initiatives that align with business goals using various touchpoints like Branch's Priority Centres.
Assist the Head of Customer Experience with day-to-day administrative tasksInteractions with junior associates and simple problem solving
File handling and data storage
Requisitioning office stationary and other items
Organizing and maintaining a calendar with Unit Department Heads
Arrange files presentations for management meetings promptly
Regular follow-up on actions items
Invoices to be submitted for payment
Detail Description:
As above
What are the Job Requirements?
As above
Additional Details:
Prefer High School Graduation
Minimum 5 years of experience
Communication and writing skills are essential
Arabic language proficiency preferred
Excellent knowledge of Powerpoint and MS OfficeWord Excel
Female
Age 2540
Hiring organization
Job Location
Dubai, Dubai, Dubai, 00000, UAE
Employment Type
Full-time
Base Salary
AED5,000 -AED9,200 Per month
Date posted
15/01/2023
Valid through
14/04/2023
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