Skyways Technics' activities include the trade of spare parts for aircraft, with a particular focus on ATR aircraft. Our Customer Support function in Dubai is looking for someone trustworthy and focused.

This role reports directly to the Head of Sales - EMEA.

Mission Description

• Quickly respond to customer questions
• In collaboration with sales managers, process orders
• Assist in coordinating with our logistics and planning team as well as our freight forwarders on the incoming and outgoing units
• Follow up with customers regarding exchange orders and receipt of core units
• Customers who pay invoices
• Weekly updates on our stock levels in various markets
• Weekly reports on sales invoices to Skyways Technics management

Your background

A minimum of one year of experience in customer service roles related to the commercial aviation industry is required.

Skills and Additional Qualifications

We are also looking for the following skills:

• Positive attitude towards problem-solving
• Excellent communication in English
• Flexible and responsive
• Analytical with attention for detail and performance
• Organization and prioritization skills are strong

Contact

Walid Khazri: [email protected]