Job Responsibilities

• You can manage large numbers of phone calls.
• Generate sales leads.
• To achieve customer satisfaction, identify and assess the needs of customers.
• Through open and interactive communication, you can build trust and relationships with your customers accounts.
• Use the correct methods and tools to provide accurate, valid, and complete information.
• Reach personal/customer service sales targets and handle calls according to quotas
• Customer complaints should be handled promptly.
• Keep track of customer interactions and process customer accounts.
• Follow all guidelines, policies and communication procedures.

Job Requirements

• High school diploma.
• Demonstrable customer service experience, or experience as a client service representative.
• Active listening and strong phone handling-skills are essential.
• Familiarity and familiarity with CRM systems.
• Customer orientation and the ability to adapt to/respond to various types of characters.
• Communication and presentation skills are essential.
• Multitasking, prioritizing, and managing time well are all skills that are required.