Position title
Customer Service

Kurita offers technologies for water treatment and process treatment as well as the paper and cellulose industries. Kurita Europe, a subsidiary of Kurita Water Industries Ltd. is located in Tokyo, Japan. The Group was founded in 1949 and has over 7,400 employees around the world. It generates a turnover of approximately 2.3 billion dollars. Kurita's innovative approach toward a water-saving strategy is demonstrated by more than 3500 patents. With a strong sense of fairness, integrity, safety, and compatibility, we are committed to the highest ethical and social standards.

We are seeking the following full-time position

Customer Services


Short job description:

  • Calculation of product price and freight cost
  • Preparation of quotations for products, equipment, and technical services
  • Customer inquiries handled, such as sending offers, SDS and product information,
  • Interface with Sales team, PM & LTM
  • Register a new customer/ Vendor Registration, and maintain the one you have in SBO
  • To get the product and price delivered on time, send an RFQ/PO request and follow up with the purchase team
  • Ask for the quarterly forecast from Sales and then send it to Operations

Team, receive updates from the purchase/operations team regarding product readiness/delivery

  • SBO entries

a. Intercompany Sales orders, AR Invoices and Credit Notes
b. External Customers' Sales Orders, AR Invoice
c. Update the price list of customers in the system
d. Preparing customer invoices, if applicable
e. Passing Customer Credit Note/ Debit note (if applicable)

  • With the support of the sales team, submit the invoices (Portal/ Courier/ Email).
  • Support Sales Team for Payment and Overdues Follow-up
  • All customer emails (e.g. RFQ, PO etc.) should be handled and forwarded equivalent.
  • Invoice Reconciliation Support Finance


Experience is required:

  • Any field Bachelor's Degree
  • Proficiency in both written and spoken English
  • Minimum of 2 years experience in the areas mentioned.
  • Experience in SAP-SD & MS Office



  • Independent working style, reliability
  • Customer orientation, flexibility and resilience
  • Team Player
Job Location
Dubai, Dubai, Dubai, 00000, UAE
Employment Type
Base Salary
AED3500-AED8500 Per month
Date posted
Valid through
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Position: Customer Service

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