Customer Operations Coordinator Job Vacancy in PanzerGlass Dubai, UAE
Position title
Customer Operations Coordinator

PanzerGlass is a leading brand in screen protection worldwide. You can look forward being part of our amazing global customer operations team. The role will include handling customer inquiries, orders, claims, and other duties for our E-Commerce customers and business customers.
You will need to know what your responsibilities are.

  • Respond to customer inquiries, claims, and questions in a professional and friendly manner
  • Allows for easy order entry, handling of documents, and shipping procedures globally
  • Order confirmations, replacements, tracking and tracking of deliveries
  • Handle price lists
  • Help our Sales team with different customer tasks
  • We want our customers to have a pleasant experience whenever we solve their problem or answer their question
  • Participate in the Global Customer Operation tasks

You profile
You will need to have experience in customer service and order handling, both for E-commerce and business customers. You must be able to work independently and as part of a team. You are passionate about serving customers at PanzerGlass and have a service-oriented approach.
You are also enthusiastic about improving and optimizing your work methods.
We expect you to have a great knowledge of Microsoft Excel, and experience with Ecommerce ticketing systems, Navision or any similar ERP system.
Our company is truly global with multi-cultural employees. This requires you to be able to communicate both verbally and written in a global environment. We expect you to communicate fluently in English.
We offer

  • A company that has the highest employee satisfaction ratings. We are ranked among the top workplaces in Europe and Denmark.
  • a 4-day working week (read more here
  • This is a rare opportunity to join a fast-growing global sales organization
  • Great opportunity to personal and professional development
  • Professional and highly skilled colleagues who set the standard high
  • flexible working hours
Job Location
Dubai, Dubai, Dubai, 00000, UAE
Employment Type
Base Salary
AED3500-AED8500 Per month
Date posted
Valid through
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Position: Customer Operations Coordinator

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