Apply Latest Al-Futtaim Job Vacancy for Cafe Assistant in Dubai
Position title
Cafe Assistant

Aspirational hospitality and new counter standards are maintained throughout the trading day for customers, colleagues and customers. Customers and colleagues must be able to work in a safe, legal environment.

What will you do?-

Description of accountability:


Provides a high standard of hospitality and fresh counter service to customers and colleagues


  • To maintain open Standards, use the Ready to Trade Checklist or product specification checklist
  • Assures that product are displayed in accordance with visual display standards.
  • Uses the principle of "Clean As You Go" for counters, seating and kit areas
  • Log equipment failures according to the provided checklist
  • Prepares the product for the customer, focusing on quality, presentation and efficiency according to the SOP
  • At all times, maintain a high standard of personal hygiene and food hygiene


Keeps track of sales targets and makes use of this information to increase sales


  • Customers can benefit from their expertise to help them with their purchases, such as location, nutritional content, size and how they differ from others.
  • Promotes deals and offers, and upsells and offers perfect partner products
  • Increases units per transaction by ensuring the correct products are at the right place and are regularly replenished
  • Allows customers to shop using the various options, e.g. Orders for cakes, take-out service, menu orders, call and collect (only during Ramadan)
  • Offers product sampling to help customers learn about new products, increase product awareness, and increase sales when applicable
  • What is the difference between M&S products versus equivalent products from other retailers?
  • Personal sales by using selling skills and deep knowledge of the products


Recommends products during the trading day


  • Make sure you check stock reports to see if there are any replenished or new lines.
  • Maintains integrity of the store stock system including correct recording of waste and tasting quality. Manual input of all checklists and timely submission to the admin team for input into the system
  • Stock accuracy is achieved through the stock count, stock take, and log system.
  • Carry out simple stock counts, using stock file reports, and complete bi-weekly stock count


Provides a safe and legal work environment for customers and coworkers


  • Completes Date Expired Food process, hot food temperature due diligence, and signs DEF documentation pertinent to the area
  • Keeps the cold chain and freeze temperature requirements in place
  • Assures that all legal ticketing and decor within the section are delivered to the policy
  • Provides a safe work environment for customers and employees
  • Carry out price checking, and red alerts.
  • At all times, maintain a high standard of personal hygiene and food hygiene
  • Equipment used in accordance with safety and health principles.
  • Maintains store equipment.
  • Awareness of possible hazards and the ability to take appropriate action.


Skills required to succeed:


  • Good verbal communication skills
  • F&B hygiene certification and knowledge
  • Heavy lifting and standing for at least 8 hours
  • Ability to concentrate and drive tasks toward completion

Behavioral Competencies:

  • Connects with our customers and each other by being positive, determined, respectful and taking ownership & responsibility to actively sell Ability to work well in a multi-ethnic and multi-cultural environment, Ability to assist customers in a timely manner, Excellent communication and customer service skills, Knowledge of basic arithmetic, comfortable working as part of a small team, Flexible approach to working hours and environment


What prepares you for the role?

  • Bachelor Degree
  • 3-5 years experience in a similar role.
  • Experience in retail and service (preferably F&B)
  • Take initiative
  • Get Results
  • Communication skills are essential (verbal as well as written).
  • Excellent attention to detail
Job Location
Dubai, Dubai, Dubai, 00000, UAE
Employment Type
Base Salary
AED3,500-AED6,500 Per month
Date posted
Valid through
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Position: Cafe Assistant

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