Airport Service Agent Job Vacancy in The Emirates Group Dubai
Position title
Airport Service Agent

We strive to provide our customers with the best possible services and solutions. Our goal is to ensure customer satisfaction at all touch points of the customer journey. Accountabilities: – Proactively review information about customers, including their preferences and onward details. Actively participate in the development of new ideas and provide recommendations that use positive language to improve the service. This will increase revenue and ensure Emirates' success as a market leader airline. Assist customers with any information that is needed to ensure the best customer service. Keep up-to-date with Emirates Group news and updates in order to maintain professionalism and company standards. Understanding all customer needs is key. Actively promote company products that would increase income or go the extra mile to meet them. Candidates who are friendly, have a positive attitude and can accomplish tasks. Personalize the customer experience by recommending/promoting brand products. - Ability to communicate clearly and concisely with customers, and the ability to use positive language and show empathy. - The ability to resolve conflicts, manage difficult conversations and maintain self-control while dealing with customers. - The ability to listen to customer needs and provide the best solutions. Ability to listen to customer needs and offer the best solutions.
Salary & Benefits - Join us in Dubai to enjoy a competitive tax-free salary, travel benefits that are only available to our industry, and discounts on hotels and flights around the globe. You can find out more information about our employee benefits in the Working Here section of our website.

Job Location
Dubai, Dubai, Dubai, 00000, UAE
Employment Type
Base Salary
AED4000-AED8000 Per month
Date posted
Valid through
Close modal window

Position: Airport Service Agent

Thank you for submitting your application. We will contact you shortly!